Anderson Hardwood Floors will not honor any warranty claim for any product purchased over the internet, nor will we accept any returns for any such products. Since 1946, the Anderson Family has strived to be a manufacturer that delivers quality, beauty and performance. Yet, even the highest quality hardwood floor is no better than the individual who installs it. That is why Anderson offers our floors only through Authorized Anderson Retailers.
To be qualified as an Authorized Anderson Retailer, a store must have a current Anderson display, maintain an updated sample selection, and offer a full service installation service. In recent years, Anderson has noted more and more individuals using the internet to sell flooring products to consumers. Some are reputable businesses, but unfortunately, others have no more resources than an internet address. Before making the decision to purchase an Anderson floor from an internet site, please consider the following:
Internet retailers pay the same price as your local Authorized Anderson Retailer for our products. If the internet price is significantly less than a local Authorized Anderson Retailer’s price prior to installation, you may not be buying the same thing! We know this to be true because we have actually uncovered internet retailers selling counterfeit “Anderson” products, while representing them to be authentic.
Buying hardwood floors on the internet is different than shopping at your local floor covering retailer. Before you buy online, it is important to know what you are agreeing to in the contract. We recommend that you search for an Authorized Anderson Retailer in your area. One way to do this is to visit the search area on our website.
If you are having trouble locating a dealer in your area please contact us and we will be glad to direct you to either information on dealers in your area or to a distributor that services your area.